I. GENERAL PROVISIONS

Purpose

  • This privacy policy (“Policy”) describes how Phu Thanh Phat Import-Export Co., Ltd. and its affiliates collect and use your personal information when you use Phu Thanh Phat’s websites, applications, products, and services.
  • This Policy is designed to help you understand how we collect, use, disclose, and/or process the personal data you have provided to us and/or maintain now or in the future.
  • By using our website, you acknowledge that:
    • You have read this entire Policy, understood, and agreed to all of its contents.
    • You are fully aware and voluntarily consent to allow us to have full authority to collect, use, disclose, and/or process your personal data as described below.
    • You allow and agree that we may access, store, process, and disclose your Account information and Content in accordance with legal regulations or as required by the Court/Competent State Authority; or Phu Thanh Phat’s branches/units; or for a legitimate reason that Phu Thanh Phat believes that such access, storage, or disclosure is necessary to: comply with legal process; comply with requests from any competent State or regulatory authority or Phu Thanh Phat’s dependent branches/units; enforce the terms and conditions of use of Our Products or this Policy; respond to your customer service requests; or protect the rights, property, or personal safety of Phu Thanh Phat or its affiliates, users, and/or the public.

Scope of Application

  • This Policy applies independently or concurrently with notices and documents at Phu Thanh Phat’s facilities and locations. In case of any discrepancy between this Policy and the aforementioned documents, this Policy will prevail.

Applicable Subjects

  • This Policy applies to all customers who have, are, and will use Our Products. This privacy policy does not apply to any products, services, websites, or content provided by third parties or that use a separate privacy policy.

The Privacy Policy includes the following content

(1) Personal information we collect
(2) Sources of information we collect
(3) Collection of other data
(4) Regulations on information collected by Internet advertising and third parties
(5) How we use personal information
(6) Collection and use of cookies
(7) How we share personal information
(8) Location of personal information
(9) How we protect personal information
(10) Access and choices
(11) Personal information of minors
(12) Personal information retention period
(13) Contact information, notices, and amendments
(14) Additional information for Europe

II. PRIVACY POLICY CONTENT

Types of personal information we collect

1.1. Your personal information is collected during your interaction with Our Products. Personal data is any information provided to our company that can be used to identify an individual as prescribed by law.

1.2. You agree not to provide any inaccurate or misleading information and will notify us of any inaccuracies or changes in information.

1.3. If you do not wish to provide the above personal information/data, you may choose to opt-out at any time by providing written notice as prescribed in Section 13, Part II of this Policy. However, please note that your refusal or cancellation may affect your use of Our Products.

Sources of information we collect

2.1. Information you provide to us: Phu Thanh Phat collects any information you provide relating to Our Products.

2.2. Automatic information: We automatically collect certain types of information when you interact with Our Products. We use cameras and other similar technologies (collectively, “cameras”) to identify people and vehicles entering and leaving our business premises and managed areas. In some cases, you may provide us with personal data of other individuals (such as family members, friends, or people in your contact list). If you provide us with their personal data, you represent and warrant that you have obtained their consent to process their personal data as prescribed in this Policy.

2.3. Information from other sources: We may collect information about you from other sources, including but not limited to service providers, partners, and publicly available sources.

Collection of other data

3.1. Your device sends information that may include data about you, which is recorded by a website server when you use our Products. If you log in, this information is linked to your personal account. This information is also included in anonymous statistics to help us understand how visitors use our Website.

3.2. Our mobile applications may collect accurate information about the location of your mobile device using technologies such as GPS, Wi-Fi, etc. We collect, use, disclose, and/or process this information for one or more purposes including but not limited to location-based services you request. You can withdraw your permission for us to collect this location information through your device settings.

3.3. When you view content and advertisements and access other software on our Products or through our services, information may be sent to us.

Regulations on information collected by Internet advertising and third parties

4.1. Includes third-party advertising and links to other websites and applications. Third parties will collect information when you interact with their advertising content or services.

4.2. We are supported by several web analytics, data collection, and user interaction services to help build a better customer experience.

4.3. We implement reasonable security measures to protect personal data. However, WE DO NOT GUARANTEE THE SECURITY OF PERSONAL DATA AND/OR OTHER INFORMATION that you PROVIDE ON THIRD-PARTY WEBSITES. These sites have their own separate and independent security policies and measures. Even if that third party is affiliated with us, we do not control these linked websites/applications/services. Each of these sites has separate privacy and data collection practices. You should read the terms and policies posted on their website.

How we use personal information

We use your personal information to operate, provide, and improve our services. Specifically:

5.1. Provide Products and Services. We use your personal information to provide Our Products and Services, including registration, purchase, participation in promotional programs, offers, and payments.

5.2. Measure, support, and improve our Products and services.

5.3. Provide recommendations and personalize experiences.

5.4. Contact you about product and service-related issues through various channels (e.g., email, chat, SMS, voice calls). Respond to your requests, inquiries, or complaints (if any).

5.5. Market and promote our products and services in accordance with the law. We may display ads based on your interests.

5.6. Prevent fraud and abuse, credit risk. Prevent and detect fraud and abuse to protect security, personal safety, and the rights and property of customers, ourselves, and others.

5.7. Seek your additional consent for a specific purpose when we contact you.

Collection and use of cookies:

6.1. We are allowed to identify your browser or device, understand your preferences, provide essential features and services, and other additional purposes, including:

    • Identify you when you log in and/or use our services.
    • Allow us to provide recommendations, personalized content, and other features and services.
    • Remember the options you have accepted. Collect what you like and dislike, such as the language and configuration you choose, thereby improving service quality and customer experience.
    • Conduct research and analysis to improve our products and services.
    • Suggest new services and features that meet your needs.
    • Prevent fraud.
    • Improve security.
    • Provide content, including ads, related to your interests on our websites.
    • Measure and analyze the quality of Our Products.

6.2. Cookies allow you to take advantage of some of our essential features. If you block or reject cookies, you will not be able to use certain services. You must manually adjust some options or language settings each time you revisit.

6.3. Approved third parties may also place cookies when you interact, including search engines, measurement service providers, and advertising companies. Third parties use cookies in the process of providing content, including interest-based ads, measuring ad effectiveness, and performing certain services on our behalf.

6.4. You can manage browser cookies by setting up your browser. If you turn off all cookies in your browser, we and third parties will not be able to transfer cookies to your browser.

How we share personal information

7.1. Customer information is an important part of our operations. Phu Thanh Phat absolutely does not sell customer personal information to any other organization or individual. However, in the course of our business, we will/may need to use, process, disclose, and/or transfer your personal data to our related affiliates. This disclosure will be carried out in accordance with the procedures and regulations of applicable law. Affiliated offices may process your personal data on our behalf for one or more of the aforementioned Purposes. We ensure that affiliated offices will keep it safe from risks. The storage of your personal data in necessary cases includes:

    • Protecting us and others. Providing information to enforce or apply our other terms and agreements. Protecting the rights, property, or security of customers/us. Exchanging information with other companies and organizations to prevent and detect fraud. Reducing asset and credit risk.
    • You will receive a notification when information is shared with a third party. You have the right to refuse to share information.

7.2. Users who own personal data of others through access here agree that such Users will (i) comply with the provisions of the law on personal data protection related to these data, including collecting, processing, storing, and transferring data; (ii) allow us or Users of personal data of others to delete the User’s data collected from the data recipient’s database; (iii) allow Phu Thanh Phat or the data disclosing party to review the collected content related.

Location of Personal Information

Phu Thanh Phat is headquartered in Ho Chi Minh City and has offices in Hanoi and Da Nang. When we transfer your personal information to our branch areas, we will ensure that the information is secure in accordance with this policy.

How We Protect Personal Information

At Phu Thanh Phat, security is our top priority. Our system is designed with the ability to ensure the safety and privacy of your information optimally.

9.1. We have appropriate technical and security measures to prevent unauthorized access and use of personal information. We also regularly coordinate with security experts to update the latest information on network security. We store and secure information on the server system. These personal information are secured by firewalls, access control measures, data encryption. We always strive to ensure the safety of your personal data on the system.

9.2. We maintain personal data in accordance with the provisions of the law on protecting the confidentiality of personal information and/or other applicable laws. If you stop accessing the website or your access is terminated or canceled, we may continue to store and use your personal data in accordance with this Policy.

Access and Choices

10.1. You can view, update, and delete certain information about your account and interactions. If you cannot access or update, you can contact us for support.

10.2. You have many choices regarding the collection and use of your personal information. You can choose not to provide certain information. You may also not be able to take advantage of certain applications, specifically: Account Information:

    • If you want to add, update, or delete information related to your account, please contact Phu Thanh Phat’s Support Center. When you update or delete any information, we usually keep a copy of the previous version for technical reasons.
    • Contact: If you do not want to receive promotional content from us, please unsubscribe or adjust your contact preferences.
    • Browser and Device: The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, or how to have your browser notify you when you receive a new cookie, or disable them altogether.

Personal Information of Minors

Parents/legal guardians of minors please supervise and ensure that the minors under their guardianship do not post or provide personal information to Phu Thanh Phat. In the case of providing personal information of minors, parents/legal guardians have agreed to our processing of information and agree to be bound by the Policy on behalf of the ward.

Personal Information Retention Period

We store your personal information to ensure the usability of our website. Storage is maintained for the period necessary to fulfill the purposes specified in this Policy, comply with legal regulations (including for tax and accounting purposes), and perform other tasks notified in advance.

The retention period for each specific personal information will vary depending on the purpose of use. Phu Thanh Phat will delete your personal information after the retention period expires.

Contact Information, Notices, and Amendments

13.1. If you have any questions or concerns about privacy or want to contact Phu Thanh Phat’s information control unit, please contact us at the following information:

    • Email: infor@vaidiakythuat.com
    • Phone: 028.666.03482 – 0983.806.813

13.2. To respond to changes in production and business operations, this privacy policy may also be amended and supplemented from time to time. You should visit and check regularly to update the latest changes. Unless otherwise provided, our current Policy applies to all personal information we have about you and your account. Amendments to this Policy will in no case reduce the level of protection of personal information collected in the past.

13.3. You can:

    • Withdraw consent, request restrictions or amendments in the collection, processing, use, storage, or control by emailing our Personal Data Protection Officer at infor@vaidiakythuat.com. We will process these requests in accordance with the relevant Policy/legal regulations.
    • Request that we provide your own Personal Data to you. We have the right to refuse to provide or amend your personal data in accordance with the provisions of the law on protecting the confidentiality of personal information in cases where such laws require and/or allow an organization to refuse to provide personal data.

CONTACT INFORMATION
Head Office: 15 Street 5, Vinh Loc Residential Area, Binh Hung Hoa B Ward, Binh Tan District, Ho Chi Minh City, Vietnam
Hotline: +(84).937.830.083| (+84).983.806.813
Email: infor@vaidiakythuat.com